HOW ISL SAVED JOHN WAYNE FROM DERAILMENT, AND HELPED HIS CEO AVOID A $2.5 MILLION SEVERANCE PACKAGE
The results were impressive. It only took a few months to hear through the grapevine that John Wayne’s CEO, colleagues and staff felt he was a changed man. The Programme had shown him the way and he had reinvented his style, engaged his team, became more measured (‘less pace and more grace’), and lost weight (probably due to lower adrenalin). Even John’s family was amazed at the extent of the positive transformation.
Given the considerable (circa $750,000) salary that John was drawing, and the $150,000 of relocation costs, removing him would have cost a small fortune (around $2.25 million). Yet the cost of doing nothing would have been many times higher. ISL’s recovery package provided an ROI of 4,500%. Even such impressive financial benefits are minor, when compared with the impact his changed behaviour had on his colleagues, reports, CEO and his family, who had been bearing the brunt of his unforgiving style. Relief all round – not just for John, but for everyone who dealt with him.
Through more effective relationships, John successfully integrated and led multiple teams in the design and implementation of the digital strategy. His achievements provided the business with a competitive advantage – an infinitely better outcome than paying out a $2.25 million severance package.
If you are a team leader or general manager and this story describes your own experience, don’t be surprised. Many ISL Programme participants mention they felt that too – even those who are now on the highest rungs of the business and government ladder.
“The things that get middle managers promoted are the very same things that derail them as general managers.”
Just in case you are wondering; we have met many Jayne Wayne’s as well, not only in business but also in the government sector.